Privacy Policy

Last updated: January 27, 2026

This Privacy Policy explains how ZenEbookAI collects, uses, stores, and protects information when you use our website, publishing tools, subscription features, and support channels. ZenEbookAI is built for authors and KDP publishers who use research, planning, formatting, cover preparation, and AI-assisted workflow tools.

1. Information We Collect

We may collect account information such as your name, email address, authentication details, subscription status, and support messages. We also collect usage data such as pages visited, tool activity, saved projects, generation counts, feature preferences, browser type, device information, approximate region, and error logs.

When you use our publishing tools, you may enter book ideas, niche notes, outlines, keywords, cover prompts, manuscript drafts, formatting preferences, and other project content. You should not enter sensitive personal information into prompts or project fields unless it is necessary for your own publishing workflow.

2. How We Use Your Information

We use information to provide the platform, authenticate users, process subscriptions, deliver AI-assisted outputs, save project history, prevent abuse, diagnose technical issues, improve product quality, and respond to support requests. We may also use aggregated usage patterns to understand which publishing workflows are most useful to users.

We do not sell your personal information. We do not claim ownership of the books, prompts, outlines, or project materials you create through your account.

3. Payments and Billing

Payments are handled by Stripe. ZenEbookAI does not store full credit card numbers on our servers. Stripe may process billing details, payment method information, transaction history, tax data, fraud prevention signals, and subscription status according to its own privacy and security practices.

4. Data Security

We use reasonable technical and organizational safeguards designed to protect account data and project information. These safeguards may include encrypted connections, access controls, managed infrastructure, authentication controls, and provider-level monitoring. No online service can guarantee absolute security, so you are responsible for protecting your login credentials and using strong account security practices.

5. Third-Party Services

ZenEbookAI may use third-party providers for hosting, database services, authentication, payments, analytics, email delivery, and AI model access. These providers may include Stripe for payments, Supabase for database and authentication infrastructure, and AI API providers for generation features. Information is shared with these providers only as needed to operate the service.

6. Cookies and Analytics

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect the service from abuse, measure site performance, and understand general usage patterns. You can control cookies through your browser settings, but disabling them may affect login and subscription features.

7. Data Retention

We keep account, billing status, and project data for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. If you delete your account or request deletion, some information may remain in backups, security logs, or billing records for a limited period where retention is required or reasonably necessary.

8. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete personal information. You may also request clarification about how your information is processed. To make a privacy request, contact support@zenebookai.com from the email address connected to your account.

9. Contact

For privacy questions, account deletion requests, or data access requests, contact support@zenebookai.com. Include enough information for us to identify your account and process the request securely.